Number Portability Administration Center (NPAC)

Your Partner in Number Portability

Making Number Portability Possible

What makes it possible for customers in the United States to keep their telephone numbers when switching communications service providers? It’s a secure and efficient central platform called the Number Portability Administration Center/Service Management System (NPAC/SMS), managed by iconectiv.

Thousands of wireline, wireless, VoIP and cable service providers, in the United States, depend on this central, common, and authoritative database for numbering services. In addition, hundreds of businesses that engage in telemarketing rely on the number porting data to remain in compliance with federal regulations.

Managing this critical system is part of our new role as the FCC-appointed Local Number Portability Administrator (LNPA) for all seven of the U.S. Number Portability Administration Center (NPAC) regions.

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