PACE ACX 21 Summit
As a proud Gold Member of PACE, iconectiv will be sponsoring PACE ACX 21 Summit to network with our peers in the contact center industry and to demonstrate our commitment to making customers’ experiences simple, seamless and secure. The iconectiv team will give a 10 minute update on iconectiv, have a tabletop display in the general session room and John Haraburda will be moderating a discussion on “Emerging QA/CS Tech”. The entire event will focus on networking and reconnecting in person.
PACE provides leadership in the professional and ethical use of the telephone for conducting business and is committed to serving the needs of its members, recommending the highest standards of quality for the channel and protecting the rights of consumers. The PACE ACX 21 Summit is the perfect opportunity to be part of the official National Customer Service Week celebration with leaders from a variety of industries focused on igniting a CX celebration every day. Learn about the contact center industry best practices and emerging technologies that help make the customer experience more successful.